Indy Area Camp for At-Risk Youth Receives Tech Upgrade

Jameson Camp in Indiana was having much of its IT work done by volunteers. While the generous efforts of those volunteers were greatly appreciated, at times the service was inconsistent, and did not always meet the organization's needs.

Challenge

Jameson Camp was having much of its IT work done by volunteers. While the generous efforts of those volunteers were greatly appreciated, at times the service was inconsistent, and did not always meet the organization's needs. According to operations manager Carol Howden, "Once we got into the world of networking, it really became crucial for us to get help." Jameson Camp eventually switched over to professional IT help, but "When we started getting into the paid end of things, it was just getting so expensive that we really needed something that was more reasonably priced."

Solution

Jameson Camp needed a technical support solution that combined the timeliness and quality of work of a professional with the financial benefits of volunteer work. NPower provided that solution. NPower ironed out some of the glitches in Jameson Camp's old network. When Jameson Camp moved to a new building and was ready for a new network, NPower set up the new system from scratch. NPower worked to get Jameson Camp the most for their money. According to Howden, "They also helped through getting us discounted hardware and software."

Impact

NPower was able to help make Jameson Camp's computer system work for them instead of against them. The discounted hardware and software from NPower also helped them to save money. Howden says "They've been very helpful... I guess mostly just helping us become more efficient and saving us money." NPower helped to streamline Jameson Camp's technology and increase their efficiency. "We've been very happy."